Thomas Arthur Roffe

Education

1. University of Greenwich (2001 - 2006)
2. Bacons College (1999 - 2001)
3. Haberdashers' Aske's Hatcham College (1994 - 1999)

Training

Skills Operating Systems: Linux (Debian, Ubuntu & Some RedHat), Window NT/2K/XP/Vista/2003 Client and Server + Active Directory, Cisco IOS and Mac OSX 10 Languages & Software: Apache, MySQL, PHP, Java, Perl, CSS, XHTML, Design Patterns, UML, Exim4, Courier IMAP, MS Office Packages, VPNs (OpenVPN SSL & Openswan IPSec) and OpenLDAP Other: Cat5 UTP Structured Cabling + Data Cabinet Cleaning/Refits

Hobbies & Interests:

I enjoy many different aspects of computing and communication technology, I’m currently playing with prototyping and control interface boards called Phidgets which are great fun. I also enjoy keeping fit by running and the gym but my biggest sporting loves are Rugby and Shooting. Whilst at university from 06/05 to 05/06, I was an elected committee member for the University of Greenwich Rugby football club; where I held the position of club secretary. I helped manage, organize & administer the club website, club tour, charity events and fund raising boat parties organized for students of Greenwich. And played in the first official (by the IRB) game of Rugby in Greece against Athens RFC in 2005.

Experience: November 2009 - July 2008 CentralHeightSafety Ltd, Woolwich, London Position Held: Contracted IT Consultant Designed and Built internal web database application for tracking of staff and training equipment and retail/sold equipment to comply with Health and Safety at Height Laws (HSE) and IRATA methods. Designed, Built and Hosted company website http://www.centralheightsafety.com/. Built on PHP Zend Framework, AJAX with JQuery and MySQL. Designed XHTML/CSS Styling to comply with company brand. Design and Build and Source Client /Server Network from scratch built on Windows 2003 Server with Windows XP clients. Installed Switches, Router and VoIP PBX July2009 - April 2009 Traveling Traveled around various countries in Europe for four months. April 2009 - March 2008 Perforce Software Ltd, Wokingham, Berkshire Position Held: Support Engineer - Operated within a global team that supported the client/server application to development teams of all sizes. From 1 to 10,000 users from national to international companies and government agencies, often working under strict NDA agreements. - Specialized in Operating System integration (mainly Linux) though external tools such as log rotate, backup manager, p4ctl and monitoring though custom Perl scripts and RRDtool. - Specialized in remote access such as VPN, SSH set-ups and best practices for customers need to comply with specific regulations and accounting I.e. sarbanes oxley, military export laws Advised customers on performance tuning and best practice set-ups and configuration. February 2008 - December 2007 CityCentral Ltd, Woolwich, London Position Held: Contracted IT Consultant - Upgraded server hardware to single Quad Processor HP ML350 with a RAID5 configuration and LTO3 backup tape drive. - Migrated Windows 2000 to Windows 2k3, Setup Active Directory, Migrated Users & Data. - Upgraded all software - Office XP to 2k3, Sage 50 v10 to v12, Industry package CleanLink, setup and integrated with Windows CE PDA’s and synced with out sourced MS Exchange. - Implemented a backup strategy + server monitoring (Hyperic) and reporting, centralized AV - Upgraded all workstations to Windows XP from Windows 2000. - Upgraded Switching and Routing fabric + Implemented VPN using a DrayTek UTM Firewall - Equipment and cabinet clean, Wire tidy/colour coding, UPS testing + setup. - Migrated Email from MDaemon mail server to out-sourced MS Exchange provider. December 2007 - February 2007 Reporo Ltd, Southwark, London Position Held: Infrastructure, Support & Test Engineer - Reporo provides off portal mobile social networking services to in house brands (Reporo.com & Mwah.com) and third party's like MyMobileLife (Carphone Warehouse) - QA / Testing on Java enabled handsets and emulators - Bug Tracking, Reporting & Management via Mantis Bug Tracker - Installation, Maintenance and Monitoring of production and development environments ensuring PCI (Payment Card Industry) compliance. - Fully supported application stack built on Apache 1.3, Java, Perl, PHP and MySQL - Fully administered Linux IP Tables firewalls and CheckPoint firewalls - Implemented Performance, configuration and security monitoring though the open sourced Hyperic monitoring platform and a Office VPN solution (OpenVPN) - Designed and Implemented PHP based CMS for internal use to allow publishing of copy and images, which used patterns like MVC and some AJAX - Managed Office Move and Interior refit with builders and installed new CAT5 cabling and Data Cabinet Refits November 2006 - August 2006 Dow Jones Newswires, Fleet Street, London Position Held: Systems Support Analyst Experience in corporate methods and formal processes. Provided 1st Line Telephone support for EMEA, Asia and Africa All tasks and responsibilities undertaken followed highly detailed protocol for logging and reporting all projects and faults Precision time management with regular reports to management Use of Remedy Fault Ticketing System. Support of Internal Bespoke Application as well as standard MS Office Packages Supported all workstation hardware and software – Apple, Dell Hardware – OSX and Windows XP Operating Systems (Some Solaris on Sun Hardware) Supported All Mac OSX users in the UK, with 3rd line support provided from the US August 2006 - August 2005 * PaceFix, Greenwich, London Position Held: Self-Employed - Small IT Home/SOHO support company operated in south London - Developed e-commerce web site for local gym, developed customer database for fashion retail outlet in Blackheath. - Supported aprox. 14 home customers with varying degrees of technical ability - Fixed and repaired all hardware and software faults and problems. Single port of call for customers August 2005 - June 2005 * Institute of Education, UCL, EPPE Project Position Held: Temporary Data Entry Role More information available on request. August 2005 - February 2004 * Think Computers Ltd, Croydon Position Held: Contracted IT Support Engineer - Running and terminating HCC and VCC Cat5e network cabling. - Fitting internetworking equipment such as routers and switches. - basic support duties - housekeeping for users, operating system rebuilds, software/hardware installs and printer and projector installations and maintenance. September 2003 - July 2002 London Borough of Southwark/ WS Atkins Position Held: Field IT Support Engineer Supported All IT Equipment of the clients – Servers, PCs, Printers, Scanners, Switches, Routers Team and solo work had to be undertaken ethically and responsible at all times in a sensitive school environment following strict company and DfES rules and guild-lines. Heavily involved with 14 Windows NT to 2000 server upgrades. Using Active Directory and group policies to manage the different users types and associated desktops/applications. Installation and Configuration of LgFL Equipment (Fibre based, non-contentioned, symmetrical broadband network specifically for schools) * Positions held during university studies